A complimentary webinar presented by Polaris Group for Canto members
DateTime10:00 AM ETFormatVirtual / Online
AI is moving from hype to measurable impact in telecom. The question is no longer whether AI will transform the industry — it's whether your organization is positioned to benefit from it.
Join Polaris Group for a focused, practical one-hour session designed for telecom executives and operations leaders who want a clear view of where AI is creating value today, what it takes to deploy it successfully, and how to build a roadmap that delivers results.
What we will cover
The AI landscape in telecom: Current state of AI adoption across the telecom industry
High-value use cases: Customer experience, contact centers, and customer value management (CVM)
The business case: Where ROI comes from and how to frame the investment
Safe implementation: What’s required to implement AI safely, at scale, and with the right governance
Prioritization: A practical framework for telecom operators at any stage of the AI journey
Whether you are evaluating your first AI pilot or scaling existing deployments, this webinar will give you the frameworks, insights, and confidence to move forward.
Presenters
Meet the speakers
Rob Currie
Rob has spent over two decades in senior leadership roles at some of North America’s leading telecoms operators, including TELUS and Dish, and has acted as GM for 4 high-growth prepaid and MVNO brands. He has overseen Wireless Product and Commercial functions and has held full accountability for P&L performance, customer lifecycle economics, and platform modernisation. As founder and Principal at Polaris Group, he has brought together industry experts across many domains and works with fixed and mobile operators to accelerate growth, improve CX, and optimize revenue.
Chris Thalassinos
Chris Thalassinos is a seasoned technology executive who excels at preparing businesses for the future of AI. Recognizing that successful integration starts with thorough preparation, Chris focuses heavily on AI diagnostic services, including readiness assessments and opportunity identification. He works closely with leadership teams to evaluate existing infrastructure, data maturity, and organizational workflows. Once a baseline is established, Chris translates these insights into actionable strategic roadmaps. His consultative approach ensures that AI investments are directly linked to financial and operational goals. Having advised diverse industries from telecoms to utilities to marketing, Chris provides the expert oversight needed to accelerate transformation and deliver measurable success.
